What You’ll Learn

• How to create flexible workspaces through strategic zoning and acoustic design
• The "Fewer Better Buildings" framework for consolidating office space while enhancing workplace experience
• Why inclusive design principles should be integrated from the start rather than added as afterthoughts
• How to leverage sensory mapping and wayfinding to create intuitive, accessible spaces for all users
• The essential elements of creating successful wellness spaces, from decompression pods to prayer rooms
• How strategic workplace design can shift corporate culture and employee perception
• How to balance digital-first design elements with traditional brand heritage

This walking tour reveals countless thoughtful details that prove intentional design can foster both productivity and belonging in the modern workplace.

Paula Rowntree is the Head of Workspace Design at Lloyds Banking Group, where she leads the transformation of corporate spaces into modern, inclusive environments. With over 37 years of experience at Lloyds and a strong background in retail design, she has successfully spearheaded the development of their flagship London office, incorporating innovative workplace solutions that balance functionality with employee well-being. Her work in workplace design has helped transform Lloyds' corporate image from traditional to technologically advanced, while maintaining the brand's core identity and values. Under her leadership, the team has achieved remarkable satisfaction rates, with 92% of colleagues reporting improved working conditions in their Leeds location, demonstrating the significant impact of inclusive design principles in corporate environments.