Podcast

Jul 29, 2025

In conversation with Kay Sargent, Senior Principal and Director of Thought Leadership, Interiors at HOK

Kay Sargent, Senior Principal and Director of Thought Leadership, Interiors at HOK

The Untapped Design Secret to 10x Employee Performance

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Senior Principal and Director of Thought Leadership, Interiors at HOK for a deep dive into the quickly evolving world of neuro-inclusive design, why it’s so critical in today’s design landscape and the far-reaching implications of not paying attention to it.

What You’ll Learn

  • Design strategies that support both hypersensitive and hyposensitive individuals
  • The "Environmental-Based Working" framework for creating spaces that adapt to different sensory needs
  • Why flexibility is the need of the hour to accommodate neurodiverse individuals
  • How technology and sensors can create personalised workplace experiences
  • The "Spatial Sequencing" principle for designing clearly defined zones that enhance functionality
  • How to balance brand cohesion with neuro-inclusive design principles
  • The critical importance of acoustic design in creating effective work environments
  • Why "typical" workspace designs are becoming obsolete in favour of choice-based environments
  • How to create workplace environments that adapt to changing human needs throughout the day

Kay Sargent is a Senior Principal and Director at HOK, where she leads groundbreaking work in workplace design and neurodiversity inclusion. With over 40 years of experience in design, she has spearheaded innovative research initiatives exploring the intersection of neurodiversity and workplace environments. Kay has co-authored "Designing Neuro Inclusive Workplaces" and led six major research initiatives on neurodiversity in workplace design, transforming how spaces are conceived for diverse cognitive needs. Her work, including award-winning projects like ARUP's Birmingham office, demonstrates how thoughtful design can create environments that support both hyper and hypo-sensitive individuals. 

As a leading voice in environmentally based workplace design, Kay's expertise has helped organisations move beyond traditional activity-based working to create spaces that truly accommodate the full spectrum of human sensory needs.

"I don't think neurodivergence is actually increasing. I think it's the awareness coming off of something that has always been there, but that we either just suppressed or wrote up as something else or just tried to ignore. And now people, I think, are realising that we all think differently. We process things differently. And we have just all been muddling through trying to be that average person doing the average thing."

Further reading